We will contact you within one working day. Together, we will schedule a convenient time for a short advice call. Is it urgent? Please mention this in your request and we will try to respond sooner.

It helps to have the following to hand:

• an estimate of the number and type of batteries,
• how often and when you charge (daytime, overnight, shift work),
• photos or a simple floor plan of the possible charging area,
• information about the available electrical connections (230V/400V).
• information about the route from outside the building to the final location of the battery safe (the safes weigh between 188 and 710 kg)

A first call usually takes approximately half an hour. If your situation is complex or you have multiple locations, we can schedule a follow-up call.

We usually start with a phone call or a video call. If needed, we can then discuss whether a site visit would be useful.

Yes. We can explain what important test requirements such as VDMA 24994 mean, what insurers often ask for, and how a Batteryguard battery safe can help. You should always confirm your insurer’s specific requirements directly with them.

No. Your request is purely to look at what is needed in your situation. After the call, you can decide for yourself whether you would like to take the next step or not.